We bring the “swirl” back to your fixed operations

Your team’s ability to maximize your equity mining tools, communication to customers, upsells and more just got a lot easier. And more profitable. 

We bring the “swirl” back to your fixed operations

Your team’s ability to maximize your equity mining tools, communication to customers, upsells and more just got a lot easier. And more profitable. 

Overcoming Fixed Operations and Service Management Roadblocks

We address the challenges that prevent your service and fixed operations teams from maximizing their performance, ensuring your equity mining tools and processes drive profitable results.

Technology

Coverage

Regular inspection

Reliance on scheduling

Routing

Not responding to web leads

Staffing/handling

Ask for appts

Lack of training

Not offering upsells, 27 pt inspection etc.

Start your journey today and redefine success in the automotive industry.

Access our tools, programs, and expert guidance anytime, anywhere-on your phone, tablet, or desktop.

Action-Focused Reporting

What We Offer to Optimize Fixed Operations and Drive Service Success

CPG provides tailored solutions to enhance your service department and fixed operations. No one-size-fits-all programs here.

Service Team Coaching

Weekly Fixed Ops Strategy Calls

Upsell and Cross-Sell Training

Boost Appointment Booking

Service Gamification Tools

Fixed Ops Performance Dashboards

Our experience is proven. We are ready to help.

CPG provides tailored solutions to enhance your service department and fixed operations. No one-size-fits-all programs here.

Managed over a half-billion dollars a year in fixed ops gross

Weekly Fixed Ops Strategy Calls

Upsell and Cross-Sell Training

Service Manager Training

Equity mining tools, upsell strategies, and service department analytics.

Service Reporting Dashboards

Real-time metrics for technician performance and service department KPIs.

Technician and Service Team Development

Fixed ops processes, appointment scheduling, and upsell tracking.

Service Gamification and Incentives

Boost technician engagement through incentives and upsell programs.

Hear from participants of CPG’s Built To Drive Growth workshops.

Hear from participants of CPG’s Built To Drive Growth workshops. Voted Ford’s highest-rated dealer workshop programs to-date.

Hear from participants of CPG’s Built To Drive Growth workshops.

Hear from participants of CPG’s Built To Drive Growth workshops. Voted Ford’s highest-rated dealer workshop programs to-date.

Are you ready to unlock your dealership's potential?

Unlock the full potential of your dealership with proven strategies and tailored solutions designed to elevate your team’s performance.
Whether you’re looking to boost sales, improve customer satisfaction, or enhance leadership capabilities, we’re here to help you achieve lasting results. Take the first step towards transformation today.

Testimonials

What Our Clients Say About Us

Steve Fuentes

11 days ago

“We found CPG’s weekly coaching and measurement tools extremely helpful as we have been able to make substantial improvements in our BDC/ Internet Department. I would strongly recommend CPG to any store interested in improving this critical part of their business.”

Bently Maitland

a month ago

“We really needed a mentor who’s been around in the automotive business. Mitch personally sends me a coaching video every week. The CPG team is helping us get better usage out of our expensive internal programs, refining how that data goes in, and reporting to us KPIs that we can trust.”

David

3 months ago

Just want you to know how much I have enjoyed the SDR “Built to Drive Growth” webinars. I was lucky enough to do a pilot program with CPG and Mitch. Mitch is the best I have seen at what he does. Mitch’s worksheets/processes work! I still have all the presentations/worksheets from CPG and use them today with Sales Meetings.

Name

12 days ago

Mitch is an extraordinary leader and manager. During his tenure at Bill Heard Enterprises, he brought a failing store into profitability and quickly began improving the operations of other stores. Due to his exemplary performance, he was quickly promoted to Chief Operating Officer and began bringing the dealer group back into profitability. He negotiated national contracts with millions of dollars in savings, with more benefits and products for the dealerships. Prior to his decision to leave the group, he put us on a positive path of success and profitability.

Name

4 months ago

I am not a salesperson for and I rarely recommend any services or products. In my 35 years this is by far the most timely, innovative and built to support what we do every day.